Job title: Factory / Showroom Shop Manager
Job type: Permanent
Emp type: Full-time
Industry: Fast-Moving Consumer Goods (FMCG)
Functional Expertise: Customer Service & Client Success
Location: Botswana
Job published: 02-04-2026
Job ID: 32794

Job Description

F77 Botswana 275B

Job Title: Factory / Showroom Shop Manager

Position: Factory / Showroom Shop Manager

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: Retail / FMCG / Manufacturing-Linked Operations

Salary Guide: Negotiable with Employer based on Experience

Positions Available: 1

Job Description:
Manage day-to-day operations of a factory-linked showroom/shop, ensuring excellent customer service, strong stock control, merchandising standards, staff supervision, and smooth coordination between
shopfloor and factory/product supply.

Key Responsibilities:

  • Oversee daily operations of the showroom/shop environment.
  • Ensure stock availability, rotation, and accurate inventory control.
  • Supervise staff and ensure excellent customer service standards.
  • Monitor sales performance and implement initiatives to improve turnover.
  • Maintain display standards, cleanliness, and showroom presentation.
  • Coordinate product flow with factory, stores, procurement, and logistics teams.
  • Manage cash handling, daily reconciliations, and operational reporting (where applicable).
  • Monitor wastage, damages, shrinkage, and stock losses; implement controls.
  • Ensure compliance with health, safety, hygiene, and company standards.
  • Handle customer queries, complaints, and service recovery professionally.

Required Qualifications:

  • Diploma or Degree in Business Management, Retail Management, Operations Management, or related field.
  • Proven experience in retail/showroom/factory shop/wholesale operations.
  • Experience managing staff, stock, and day-to-day shop operations.
  • Computer literacy (POS/stock/reporting systems).

Preferred Qualifications:

  • Experience in food, meat, FMCG, or manufacturing-linked retail/wholesale.
  • Experience in factory shop/showroom environments.
  • Knowledge of hygiene and safety standards in product-handling environments.

Skills:

  • Operations management and execution.
  • Customer service excellence.
  • Team leadership and supervision.
  • Stock control and merchandising.
  • Problem-solving and decision-making.
  • Communication skills and attention to detail.
  • Ability to work under pressure.

Relevant Experience:

  • Proven track record overseeing shop operations, stock management, and team performance in a retail/wholesale/factory shop environment.

Application Deadline: This job is open for applications until further notice.

How to Apply:

  • We only accept applications done via our online Job Portal.
  • Applications done via email will automatically be rejected.
  • Simply Upload your Cover Letter and CV on our Job Portal.
  • No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

  • Website: www.freedom77.org
  • Email: info@freedom77.org
  • We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

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