F77 Botswana 283

Job Title: Call Center Supervisor
Position: Call Center Supervisor
Location: Gaborone, Botswana
Employer: Confidential (through Freedom 77 Recruitment)
Employment Type: Full-Time
Industry: Customer Service
Salary Guide: BWP 7,000 – 10,000 gross per month + benefits
Positions Available: 1

Important Note: Please ensure your CV is not scanned. Only Microsoft Word documents or original PDF versions will be accepted.

Job Description:
The Call Center Supervisor will be responsible for overseeing the overall operations of the Call Centre within the customer service sector. The successful candidate will supervise a team of approximately 20 customer call centre operatives, ensuring efficient service delivery, achievement of departmental performance targets, strong staff performance, quality standards, and continuous improvement.

The role also requires ensuring compliance with company policies, procedures, regulatory requirements, and service standards. The position reports directly to the Call Center Manager and indirectly to the CEO.

Key Responsibilities:

Operational Management

• Oversee the day-to-day operations of the Call Centre to ensure efficient service delivery.
• Monitor service levels, call volumes, and operational performance against agreed Key Performance Indicators (KPIs).
• Ensure adequate staffing and effective workforce scheduling to meet operational demands.
• Coordinate daily operational activities to ensure business continuity and service excellence.
• Ensure compliance with established operational procedures and service standards.

Leadership & People Management

• Lead, motivate, and supervise Team Leaders and Call Centre staff to achieve departmental objectives.
• Establish clear performance expectations and monitor employee productivity.
• Conduct performance reviews and provide coaching, mentoring, and development opportunities.
• Identify training needs and facilitate employee development programmes.
• Foster a positive, professional, and high-performance working environment.

Customer Service & Escalation Management

• Ensure exceptional customer service is consistently delivered across all Call Centre operations.
• Manage complex customer complaints and escalations requiring supervisory intervention.
• Liaise with internal departments to ensure timely resolution of customer issues.
• Monitor customer satisfaction levels and implement service improvement initiatives.

Performance Monitoring & Reporting

• Analyse operational reports and performance trends to identify opportunities for improvement.
• Prepare daily, weekly, and monthly management reports on departmental performance.
• Monitor departmental KPIs including productivity, service levels, quality scores, response times, and customer satisfaction.
• Present operational performance updates and recommendations to senior management.

Quality Assurance & Compliance

• Ensure compliance with company policies, standard operating procedures, regulatory requirements, and quality standards.
• Collaborate with the Quality Assurance Officer to improve service quality and operational effectiveness.
• Review quality audit findings and implement corrective and preventive actions.
• Ensure accurate documentation, records management, and data integrity.

Resource Planning & Workforce Management

• Identify opportunities to improve operational processes and customer experience.
• Implement initiatives that improve efficiency, productivity, and service quality.
• Participate in the development and review of policies, procedures, and service standards.
• Support organisational initiatives aimed at improving customer satisfaction and operational excellence.

Health, Safety & Risk Management

• Promote compliance with occupational health and safety requirements.
• Ensure business continuity and operational risk controls are maintained.
• Investigate operational incidents and implement corrective actions where required.
• Ensure confidentiality of customer information and compliance with data protection requirements.

Required Qualifications:

• Bachelor’s degree in Business Administration, Business Management, Customer Service Management, Operations Management, or a related field.
• Minimum 5 years’ experience in a Call Centre or Customer Service environment.
• At least 3 years’ experience in a supervisory or management position will be an added advantage.
• Experience leading customer service teams and supervising call centre operatives.

Preferred Qualifications:

• Diploma in Call Centre Operations or Contact Centre Management will be an added advantage.
• Leadership or Supervisory Management training is desirable.

 

Skills:

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Excellent coaching, mentoring, and employee development skills.
• Strong analytical and problem-solving abilities.
• Sound decision-making and conflict resolution skills.
• Excellent planning, organisational, and time management skills.
• Strong report writing and presentation skills.
• High level of professionalism, integrity, and accountability.
• Computer literacy with proficiency in Microsoft Office and Call Centre Management Systems.
• Ability to work under pressure and manage multiple priorities.
• Knowledge of quality management systems and customer service best practices.

Relevant Experience:

• Previous experience managing Call Centre operations and service delivery.
• Experience monitoring KPIs, service levels, quality scores, response times, and customer satisfaction.
• Experience supervising Team Leaders, Quality Assurance staff, and Call Centre Agents.
• Experience handling escalations, performance management, reporting, compliance, and process improvement.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

F77 Botswana 282

Job Title: Camp Manager
Position: Camp Manager

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: Tourism & Hospitality

Salary Guide: Market Related Remuneration

Positions Available: 1

Important Note: Please ensure your CV is not scanned. Only Microsoft Word documents or original PDF versions will be accepted.

Job Description

Freedom 77 Recruitment is recruiting on behalf of a prestigious 5-star luxury safari lodge situated within its own private game reserve in Botswana. Renowned for delivering world-class hospitality, the lodge offers an exclusive blend of luxury accommodation, exceptional dining experiences, professionally guided game drives, wildlife encounters, adventure activities, wellness experiences, and eco-tourism, creating unforgettable African safari experiences in one of Botswana's premier tourism destinations.

The Camp Manager will provide strategic leadership and oversee the overall management and successful operation of both the luxury safari lodge and its surrounding private game reserve. As the senior operational leader on-site, the successful candidate will be responsible for ensuring the seamless delivery of exceptional guest experiences while maintaining the highest standards of luxury hospitality, operational excellence, conservation, and sustainable tourism practices.

This role encompasses the management of accommodation services, food and beverage operations, safari activities, guest experiences, wildlife and environmental stewardship, staff leadership, financial performance, property maintenance, and health and safety compliance. Working closely with all departmental teams, the Camp Manager will drive service excellence, operational efficiency, and continuous improvement while preserving the lodge's reputation as one of Botswana's leading luxury safari destinations.

Key Responsibilities

Luxury Lodge Operations

• Oversee the daily operations of the entire lodge and private game reserve.
• Ensure all departments consistently deliver exceptional 5-star hospitality standards.
• Maintain outstanding standards across accommodation, guest facilities, dining areas, recreational spaces, and public areas.
• Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
• Coordinate all lodge departments to ensure seamless day-to-day operations.
• Conduct regular inspections to ensure service excellence and operational compliance.

Guest Experience & Hospitality

• Deliver exceptional personalized guest experiences throughout the entire guest journey.
• Welcome VIP and high-profile guests while ensuring personalized attention.
• Build strong relationships with guests and encourage repeat visits.
• Resolve guest concerns promptly and professionally.
• Monitor guest feedback and implement continuous service improvements.
• Ensure every guest receives warm Botswana hospitality and an unforgettable luxury safari experience.

Safari & Tourism Operations

Manage and oversee all guest activities to ensure exceptional quality, safety, and guest satisfaction, including:

• Guided Game Drives
• Wildlife Viewing Experiences
• Horse Riding
• Quad Bike Safaris
• Bush Breakfasts
• Bush Lunches
• Private Dining Experiences
• Spa Treatments
• Nature Walks
• Farm Tours
• Sip & Paint Experiences
• Paintball
• Volleyball and Recreational Activities
• Campfire/Boma Evenings
• Team Building Activities
• Private Events and Special Functions
• Coordinate activity schedules with guides and activity coordinators.
• Ensure all tourism activities operate safely and efficiently.
• Continuously develop new guest experiences that enhance the lodge's offerings.

Private Game Reserve Management

• Oversee the daily operations of the lodge's private game reserve.
• Coordinate closely with professional guides, trackers, wildlife personnel, and conservation teams.
• Ensure ethical wildlife viewing and responsible safari practices.
• Monitor roads, game viewing areas, hides, waterholes, and reserve infrastructure.
• Promote conservation awareness among guests and staff.
• Support anti-poaching initiatives, habitat preservation, and biodiversity conservation where applicable.

Accommodation & Housekeeping

• Ensure all guest rooms, suites, tents, villas, and public areas are maintained to impeccable luxury standards.
• Conduct routine inspections of accommodation and facilities.
• Coordinate preventative maintenance and repairs.
• Ensure housekeeping operations consistently exceed guest expectations.

Food & Beverage Management

• Oversee all restaurant, bar, kitchen, and catering operations.
• Ensure exceptional food quality, presentation, hygiene, and service.
• Coordinate bush dining experiences, private dinners, and special events.
• Monitor compliance with food safety and sanitation regulations.

Staff Leadership & Human Resources

• Recruit, train, mentor, and supervise employees across all departments.
• Foster a positive, professional, and guest-focused workplace culture.
• Prepare staff schedules and manage workforce planning.
• Conduct performance evaluations and identify staff development opportunities.
• Promote teamwork, accountability, and excellent customer service.

Financial & Commercial Management

• Develop and manage operational budgets.
• Monitor departmental expenditure and control costs.
• Maximize occupancy, guest satisfaction, and revenue opportunities.
• Oversee stock control, procurement, and inventory management.
• Prepare financial and operational reports for senior management.

Maintenance & Asset Management

• Ensure all lodge buildings, staff accommodation, vehicles, safari vehicles, machinery, utilities, and equipment are properly maintained.
• Implement preventative maintenance schedules.
• Monitor asset registers and maintenance records.
• Ensure reliable operation of utilities, generators, water systems, and infrastructure.

Health, Safety & Risk Management

• Ensure compliance with Botswana tourism, environmental, labour, and occupational health and safety regulations.
• Maintain emergency response and evacuation procedures.
• Conduct routine safety inspections across the lodge and game reserve.
• Ensure first aid equipment, firefighting systems, and emergency communication systems remain fully operational.
• Minimize operational risks while protecting guests, staff, and wildlife.

Environmental Sustainability & Conservation

• Promote sustainable tourism and environmentally responsible lodge operations.
• Implement waste reduction, recycling, energy conservation, and water management initiatives.
• Ensure the protection of wildlife habitats and natural ecosystems.
• Encourage responsible tourism practices among staff and guests.

Sales, Marketing & Business Development

• Support marketing initiatives that promote the lodge's luxury safari experiences.
• Build relationships with travel agents, tour operators, and tourism partners.
• Assist in developing promotional campaigns and seasonal packages.
• Maintain the lodge's reputation through exceptional guest reviews and service delivery.

Administration & Reporting

• Prepare daily, weekly, and monthly operational reports.
• Monitor occupancy, guest trends, and departmental performance.
• Maintain accurate operational records and documentation.
• Present performance reports and recommendations to senior management.

Required Qualifications

• Bachelor's Degree or Diploma in Hospitality Management, Tourism Management, Hotel Management, Business Management, Wildlife Management, or a related field.
• Minimum of 7–10 years' experience managing a luxury safari lodge, game reserve, resort, or high-end hospitality establishment.
• Proven experience managing multi-department operations within a 5-star luxury hospitality environment.
• Strong understanding of safari lodge operations, wildlife tourism, and eco-tourism.
• Valid driver's licence.
• First Aid certification (advantageous).

Preferred Qualifications

• Experience working within Botswana's tourism and hospitality industry.
• Knowledge of private game reserve operations and conservation practices.
• Experience using hospitality property management and reservation systems.
• Training in Health & Safety, Hospitality Leadership, or Wildlife Conservation will be advantageous.

Skills & Competencies

• Luxury Hospitality Management
• Safari Lodge Operations
• Private Game Reserve Management
• Tourism Operations
• Guest Relations & Customer Experience
• Leadership & Team Development
• Financial & Budget Management
• Wildlife Conservation Awareness
• Food & Beverage Operations
• Accommodation & Housekeeping Management
• Event & Activity Coordination
• Environmental Sustainability
• Health & Safety Compliance
• Strategic Planning
• Conflict Resolution
• Staff Coaching & Mentoring
• Inventory & Procurement Management
• Communication & Interpersonal Skills
• Problem Solving & Decision Making
• Computer Literacy (MS Office & Hospitality Management Systems)

Key Performance Indicators (KPIs)

• Guest satisfaction and service excellence ratings.
• Achievement of occupancy and revenue targets.
• Staff performance, engagement, and retention.
• Compliance with health, safety, and environmental regulations.
• Financial performance and cost control.
• Maintenance and asset condition.
• Safety record for safari and recreational activities.
• Wildlife conservation and sustainability objectives.
• Positive guest reviews and brand reputation.
• Overall operational efficiency and service quality.

Benefits

• Competitive salary.
• Performance-based incentives.
• Accommodation (where applicable).
• Meals while on duty.
• Opportunities for professional development and career progression.
• Exposure to one of Botswana's premier luxury safari tourism environments.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 280

Job Title: Project Manager – Major Civil Infrastructure Project (Water Projects)

Position: Project Manager

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Fixed-Term Contract (Project-Based)

Industry: Civil Engineering / Construction / Infrastructure

Salary Guide: BWP 80,000 – BWP 120,000 gross per month plus company vehicle and accommodation.

Positions Available: 1

Important Note: Please ensure your CV is not scanned. Only Microsoft Word documents or original PDF versions will be accepted.

Job Description

Freedom 77 Recruitment is seeking an experienced Project Manager for a major civil infrastructure project in Botswana. The successful candidate will be responsible for managing large-scale construction works, coordinating multidisciplinary teams, driving programme delivery, controlling costs, managing subcontractors, and ensuring the project is delivered safely, efficiently, and to the required quality standards.

This role requires a strong construction background, practical site leadership experience, and the ability to manage complex civil works in a structured and commercially disciplined manner.

Experience Requirements

• More than 10 years’ construction experience.
• Successfully managed at least 3 construction projects / construction sites.
• Botswana/SADC project experience preferred.
• Experience managing major civil engineering construction projects and large multidisciplinary teams.
• Advantageous experience in bulk water infrastructure, pipelines, reservoirs, pump stations, water treatment plants, tanks, design-and-build projects, and FIDIC (or similar) contracts.

Qualifications

• University degree in Civil Engineering, Construction Engineering, Construction Management or equivalent.
• Practising as an ERB Professional.
• PMP, PRINCE2 Practitioner, or equivalent recognised project management certification.

 

Key Responsibilities

Project Delivery

• Manage day-to-day project execution.
• Ensure works are delivered in line with programme, budget, quality and safety requirements.
• Coordinate site teams and multiple construction work fronts.
• Drive production and resolve site constraints quickly.

Programme and Planning

• Prepare, review and monitor construction programmes.
• Track progress against planned targets and prepare recovery plans when required.
• Coordinate design approvals, procurement and site execution.

Team Management

• Lead construction managers, engineers, foremen, supervisors, subcontractors and support teams.
• Set clear targets for each work front; monitor daily and weekly production outputs.
• Ensure accountability across the site team.

Commercial and Cost Control

• Support budget control and cost monitoring.
• Assist with monthly valuations, payment applications and progress reports.
• Identify potential variations, delays and claims.
• Ensure subcontractor performance and costs are properly managed.

Quality, Safety and Compliance

• Ensure works comply with drawings, specifications and project requirements.
• Manage inspections, testing and quality records.
• Ensure safe work procedures are followed and promote a strong safety culture.

Stakeholder Management

• Coordinate with consultants, engineers, clients, subcontractors and suppliers.
• Attend project meetings and prepare accurate reports.
• Ensure professional communication with all stakeholders.
• Escalate key project risks and decisions to senior management.

Key Skills & Competencies

• Strong leadership and site management capability.
• Strong planning, organisational and reporting skills.
• Commercial awareness and disciplined cost/programme control.
• Ability to manage subcontractors and suppliers effectively.
• Strong understanding of quality and safety systems.
• Problem-solving ability and capacity to work under pressure.

Personal Attributes

• Results-driven with strong accountability.
• Professional, reliable, and confident in stakeholder engagement.
• Practical, hands-on leader with strong attention to detail.
• Able to work in remote or logistically challenging environments.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 279

Job Title: Procurement Officer
Position: Procurement Officer
Location: Gaborone, Botswana
Employer: Confidential (through Freedom 77 Recruitment)
Employment Type: Fixed-Term Contract (3 Months)
Industry: Engineering / Industrial Operations
Salary Guide: P7,000.00 – P9,000.00 per month
Positions Available: 1

Important Note: Please ensure your CV is not scanned. Only Microsoft Word documents or original PDF versions will be accepted.

Job Description
Our client is a reputable organization operating within the construction, engineering, and industrial operations sector, committed to delivering high-quality projects while maintaining strong governance, procurement efficiency, and financial accountability.

The organization is seeking to appoint a Procurement Officer on a 3-month fixed-term contract to support procurement operations, ensuring goods and services are sourced efficiently, cost-effectively, and in full compliance with procurement policies and procedures.

The role requires a detail-oriented and proactive professional responsible for managing procurement processes, supplier coordination, purchase order administration, and ensuring timely delivery, pricing accuracy, and quality standards are met.

Key Responsibilities

Procurement Operations

• Source quotations for goods and services in line with procurement policies
• Analyse supplier pricing, quality, and compliance
• Coordinate approval of quotations with relevant stakeholders
• Create and issue purchase orders and communicate with requestors

Order & Delivery Management

• Confirm delivery timelines with suppliers and communicate updates
• Follow up on orders to ensure timely delivery
• Expedite purchase orders to ensure closure within required timelines
• Resolve issues related to late or non-delivery of goods/services

Supplier & Vendor Management

• Maintain and update supplier database
• Support onboarding of new suppliers and ensure accurate documentation
• Build and maintain strong supplier relationships

Procurement Compliance & Administration

• Ensure full compliance with procurement policies and procedures
• Maintain confidentiality of supplier quotations and pricing
• Declare any conflicts of interest in line with company policy
• Submit procurement documentation to Finance for processing
• Maintain proper records for audit and accountability

Inventory & Stakeholder Coordination

• Liaise with internal departments to understand procurement needs
• Ensure timely availability of materials and services
• Monitor procurement turnaround times and stakeholder satisfaction

Reporting & Performance Tracking

• Track procurement performance (cost savings, turnaround time, supplier performance)
• Support preparation of procurement reports
• Ensure compliance with audit requirements

Qualifications

• Bachelor’s Degree or Diploma in Procurement & Supply Chain Management, Logistics, or related field
• CIPS or equivalent certification will be an added advantage

Experience Requirements

• Minimum 4 years’ experience in procurement or supply chain
• Experience in construction, engineering, or industrial environments preferred
• Experience with ERP systems (e.g., SAGE) is an added advantage

Key Skills & Competencies

• Strong knowledge of procurement processes and procedures
• Proficiency in MS Office (Word, Excel, Outlook)
• Strong administrative and documentation skills
• Good negotiation and supplier management ability
• Strong problem-solving and analytical skills
• High level of integrity and ethical conduct
• Excellent communication and stakeholder engagement skills
• Ability to build and maintain professional relationships
• Strong teamwork and collaboration ability
• Ability to manage conflict and work under pressure

Personal Attributes

• Detail-oriented and highly organized
• Results-driven with strong accountability
• Professional and reliable
• Strong interpersonal and emotional intelligence
• Ability to work independently and within a team

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 277

Job Title: Project Manager (Construction – Home Renovations & Extensions)

Position: Project Manager (Construction – Home Renovations & Extensions)

Location: Gaborone, Botswana

Employment Type: Permanent

Industry: Real Estate / Construction

Employer: Confidential (Through Freedom 77 Recruitment)

Salary Guide: P8 000,00 – P 15 000,00

Positions Available: 1

Important Note: Please ensure your CV is not scanned. Only Microsoft Word documents or original PDF versions will be accepted.

Job Description
Freedom 77 Recruitment is hiring on behalf of the employer, whose identity remains confidential. Our client is a dynamic and growing construction company specializing in residential projects, including home renovations, extensions, and bespoke upgrades, with a strong reputation for delivering high-quality workmanship and tailored solutions that meet client expectations. They are seeking a highly driven and hands-on Project Manager with solid experience in residential construction to oversee end-to-end project execution, manage on-site teams, engage with clients, and support business development through networking and sales activities. This role requires a strong balance of technical construction expertise and client-facing ability to ensure projects are delivered on time, within budget, and to the highest standards.

Key Responsibilities

Project Management & Execution

• Oversee and manage residential construction projects, including renovations and home extensions
• Plan, coordinate, and supervise all project phases from inception to completion
• Ensure projects are delivered on time, within budget, and according to specifications
• Monitor quality control, safety standards, and compliance with regulations

Site & Team Management

• Lead and manage on-site teams including contractors and artisans
• Supervise work related to decking, tiling, and structural extensions
• Allocate tasks, manage productivity, and ensure high-quality workmanship
• Resolve on-site challenges efficiently and proactively

Client Engagement & Sales

• Meet with clients to understand their requirements and project expectations
• Provide professional advice, solutions, and project insights
• Build and maintain strong client relationships
• Identify new business opportunities through networking and referrals
• Actively contribute to sales growth and project acquisition

Planning & Coordination

• Prepare project schedules, timelines, and resource plans
• Coordinate with suppliers, subcontractors, and stakeholders
• Ensure materials and resources are available when required
• Manage project documentation and reporting

Required Qualifications

• Proven experience in construction project management, preferably in residential projects
• Strong knowledge of home renovations, extensions, decking, and tiling
• Demonstrated experience in managing teams and multiple projects simultaneously
• Valid driver’s license

Preferred Qualifications

• Qualification in Construction Management, Civil Engineering, or a related field
• Experience in client-facing roles with sales or business development exposure
• Familiarity with local construction regulations and standards

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Sales-oriented mindset with networking capabilities
• Problem-solving and decision-making skills
• Time management and organizational skills
• Attention to detail and quality assurance focus

Benefits

• To be discussed during the interview

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 275D

Job Title: Maintenance Manager / Maintenance Engineer – Manufacturing Machinery

Position: Maintenance Manager / Maintenance Engineer

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: Manufacturing / Industrial Maintenance

Salary Guide: Negotiable with Employer based on Experience

Positions Available: 1

Job Description:
Lead maintenance strategy and execution for manufacturing machinery and plant equipment to minimise downtime, improve reliability, and support efficient production output. Oversee preventive maintenance, breakdown response, spares control, technical team leadership, and compliance with safety and engineering standards.

Key Responsibilities:

• Lead the maintenance function for production machinery and plant systems.
• Develop and implement preventive/planned maintenance schedules.
• Troubleshoot and resolve breakdowns quickly to reduce downtime.
• Ensure machinery is maintained to safe, reliable operating standards.
• Oversee mechanical, electrical, and production-support maintenance activities.
• Supervise technicians, contractors, and service providers.
• Maintain maintenance records, RCA reports, downtime logs, and performance reporting.
• Manage spare parts, tools, and technical procurement requirements.
• Recommend machinery upgrades and continuous improvement initiatives.
• Ensure compliance with safety, engineering, and operational standards.
• Partner with production teams to support uninterrupted output.

Required Qualifications:

• Degree/Diploma in Mechanical, Electrical, Electromechanical, Maintenance Engineering, or related field.
• Proven maintenance leadership experience in manufacturing/industrial environments.
• Strong hands-on machinery maintenance and breakdown diagnostics.

Preferred Qualifications:

• Experience in food processing, FMCG, packaging, or continuous production environments.
• Exposure to hydraulics, pneumatics, conveyors, motors, gearboxes, pumps, and automation systems.
• Experience setting maintenance KPIs and reliability improvement programs.
• International/expatriate maintenance exposure if applicable (client to confirm).

Skills:

• Technical fault-finding and troubleshooting.
• Preventive and corrective maintenance planning.
• Team leadership and contractor supervision.
• Root-cause analysis and continuous improvement mindset.
• Strong reporting, organisation, and ability to work under pressure.

Relevant Experience:

• Demonstrated success reducing downtime, improving reliability, and leading technical teams in a manufacturing environment.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

 

F77 Botswana 275C

Job Title: Branch Manager

Position: Branch Manager

Location: Francistown, Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: FMCG / Retail / Wholesale / Distribution

Salary Guide: Negotiable with Employer based on Experience

Positions Available: 1

Job Description:
Lead the operational, commercial, and administrative performance of the Francistown branch. Drive branch profitability, manage staff and stock controls, maintain customer service standards, ensure compliance with company procedures, and grow market presence through strong leadership and operational discipline.

Key Responsibilities:

• Manage day-to-day branch operations and ensure smooth service delivery.
• Lead and motivate staff to achieve sales and operational targets.
• Maintain excellent customer service and strong client relationships.
• Monitor sales, costs, stock levels, and profitability; improve performance.
• Prepare branch reports and provide operational updates to management.
• Ensure accurate stock management, stock counts, and inventory controls.
• Maintain housekeeping, branch presentation, and operational discipline.
• Enforce policies, procedures, health & safety standards, and internal controls.
• Resolve customer complaints and operational issues promptly.
• Identify improvement opportunities and grow branch market presence.

Required Qualifications:

• Diploma or Degree in Business Administration, Operations Management, Retail Management, or related field.
• Proven experience in branch/retail/operations management or similar leadership role.
• Strong people management and customer service experience.
• Financial awareness to manage expenses and performance.
• Computer literacy and reporting capability.

Preferred Qualifications:

• Experience in food, FMCG, retail, wholesale, distribution sectors.
• Experience managing a branch with both sales and operational responsibilities.
• Knowledge of stock systems, branch controls, and team performance management.

Skills:

• Leadership and staff management.
• Branch operations management and commercial awareness.
• Sales and customer relationship management.
• Planning, organisation, and reporting control.
• Problem-solving and decision-making; strong communication skills.

Relevant Experience:

• Proven success running branch operations, improving performance, managing teams, and enforcing stock/internal controls.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 275B

Job Title: Factory / Showroom Shop Manager

Position: Factory / Showroom Shop Manager

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: Retail / FMCG / Manufacturing-Linked Operations

Salary Guide: Negotiable with Employer based on Experience

Positions Available: 1

Job Description:
Manage day-to-day operations of a factory-linked showroom/shop, ensuring excellent customer service, strong stock control, merchandising standards, staff supervision, and smooth coordination between shopfloor and factory/product supply.

Key Responsibilities:

• Oversee daily operations of the showroom/shop environment.
• Ensure stock availability, rotation, and accurate inventory control.
• Supervise staff and ensure excellent customer service standards.
• Monitor sales performance and implement initiatives to improve turnover.
• Maintain display standards, cleanliness, and showroom presentation.
• Coordinate product flow with factory, stores, procurement, and logistics teams.
• Manage cash handling, daily reconciliations, and operational reporting (where applicable).
• Monitor wastage, damages, shrinkage, and stock losses; implement controls.
• Ensure compliance with health, safety, hygiene, and company standards.
• Handle customer queries, complaints, and service recovery professionally.

Required Qualifications:

• Diploma or Degree in Business Management, Retail Management, Operations Management, or related field.
• Proven experience in retail/showroom/factory shop/wholesale operations.
• Experience managing staff, stock, and day-to-day shop operations.
• Computer literacy (POS/stock/reporting systems).

Preferred Qualifications:

• Experience in food, meat, FMCG, or manufacturing-linked retail/wholesale.
• Experience in factory shop/showroom environments.
• Knowledge of hygiene and safety standards in product-handling environments.

Skills:

• Operations management and execution.
• Customer service excellence.
• Team leadership and supervision.
• Stock control and merchandising.
• Problem-solving and decision-making.
• Communication skills and attention to detail.
• Ability to work under pressure.

Relevant Experience:

• Proven track record overseeing shop operations, stock management, and team performance in a retail/wholesale/factory shop environment.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 275A

Job Title: Finance Manager

Position: Finance Manager

Location: Botswana

Employer: Confidential (through Freedom 77 Recruitment)

Employment Type: Permanent

Industry: FMCG / Manufacturing / Distribution (Finance)

Salary Guide: Negotiable with Employer based on Experience

Positions Available: 1

Job Description:
Lead the finance function to strengthen financial reporting, controls, compliance, budgeting, forecasting, and strategic business support. This role is part of a long-term succession plan and suits a commercially minded finance leader able to improve financial discipline and support organisational growth.

Key Responsibilities:

• Lead day-to-day finance operations and supervise the finance team.
• Prepare monthly, quarterly, and annual management accounts and financial reports.
• Manage budgeting, forecasting, cashflow planning, and financial analysis.
• Monitor costs, margins, and business performance; advise management on improvements.
• Ensure compliance with statutory, tax, audit, and regulatory requirements.
• Strengthen internal controls, governance frameworks, and risk management processes.
• Oversee AP, AR, reconciliations, and general ledger integrity.
• Support external audits and liaise with auditors, banks, and key stakeholders.
• Partner with operational departments to improve financial efficiency and decision-making.
• Support long-term financial planning and succession readiness initiatives.

Required Qualifications:

• Bachelor’s degree in Finance, Accounting, Commerce, or related field.
• Professional qualification: ACCA, CIMA, CA, CPA, or equivalent.
• Proven experience in a senior finance role (Finance Manager/Financial Controller or similar).
• Strong knowledge of reporting, budgeting, internal controls, and compliance.
• ERP/accounting systems experience and advanced Excel skills.

Preferred Qualifications:

• Experience in manufacturing, FMCG, retail, wholesale, or distribution.
• Experience managing multi-department finance operations.
• Exposure to succession planning or strategic finance leadership.
• Knowledge of Botswana tax, audit, and statutory compliance.

Skills:

• Strong commercial and financial acumen.
• Leadership and team management.
• Budgeting and forecasting capability.
• Analytical and problem-solving skills.
• High attention to detail; integrity and confidentiality.
• Strong communication and stakeholder engagement.
• Strategic thinking and business partnering.

Relevant Experience:

• Senior-level finance leadership experience with end-to-end reporting, audit readiness, controls, budgeting/forecasting, and operational business partnering.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)

 

F77 Botswana 274

Job Title: Delivery Driver

Position: Delivery Driver

Location: Gaborone, Botswana

Employer: Major Distributor of Supermarket Goods
Industry: Retail / Distribution / Logistics

Salary Guide: P7000 to P10,000/month

Positions Available: 5

Job Description

Our client is a reputable organization operating within the retail and distribution sector, committed to delivering high-quality products and services while maintaining efficiency, safety, and reliability within its logistics and delivery operations.

To support its distribution activities, the organization seeks to appoint a reliable and responsible Delivery Driver who will be responsible for transporting and delivering goods safely and efficiently to customers. The role requires ensuring that deliveries are completed accurately and on time while maintaining proper documentation, verifying loads, and complying with company procedures and transport regulations. The successful candidate must demonstrate strong attention to detail, professionalism, and the ability to maintain accurate delivery records in line with operational standards.

Key Duties & Responsibilities

• Safely operate company delivery vehicles to transport goods to designated delivery locations.
• Verify loads before dispatch to ensure accuracy of products and quantities.
• Deliver goods to customers in a timely and professional manner.
• Issue invoices and obtain customer signatures upon delivery where required.
• Maintain accurate delivery records and documentation.
• Follow all company safety procedures and road transport regulations.
• Ensure proper handling of goods to prevent damage during transportation.
• Report any vehicle issues, delays, or delivery discrepancies to management.
• Maintain professional conduct and represent the company positively when interacting with customers.

Qualifications & Experience

• Valid Driver’s Licence (Mandatory): EB / EC
• Valid PRDP “G” (Goods)
• Cross-border driving permit and experience will be considered a strong advantage
• Minimum academic qualifications required (BGCSE)
• Experience in delivery, logistics, or retail distribution an added advantage

Key Skills & Competencies

• Strong inventory and paperwork management skills.
• Ability to verify loads for accuracy before dispatch and delivery.
• Competence in issuing invoices and collecting customer signatures.
• Strong attention to detail and accountability when handling stock and documentation.
• Good communication and customer service skills.
• Must be willing to conduct deliveries across Botswana, including Gaborone, Palapye, Maun, Francistown, Kasane, and other locations as required.
• Ability to work independently and follow delivery schedules efficiently.

Health, Safety & Compliance Requirements

• Physically fit and able to lift and carry packages up to 20–30 kg when required.
• Knowledge of health and safety procedures related to transport and delivery operations.
• Understanding of Hours of Service (HOS) regulations to ensure compliance and prevent overworking.
• Willingness to undergo security vetting, including criminal record checks and, where applicable, drug and alcohol screening.

Application Deadline: This job is open for applications until further notice.

How to Apply:

• We only accept applications done via our online Job Portal.
• Applications done via email will automatically be rejected.
• Simply Upload your Cover Letter and CV on our Job Portal.
• No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.

Follow our pages

• LinkedIn
• Facebook
• Instagram
• X (Formally Twitter)