F77-Dubai 015

Job Title: Debt Collection Executive-Dubai, UAE

Position: Debt Collection Executive

Location: Dubai, United Arab Emirates

Employment Type: Permanent
Industry: Financial Services
Salary Guide: N/A
Positions Available: 1

Job Description: We are looking for a motivated and assertive Debt Collection Executive to join our financial services team. The ideal candidate will be responsible for contacting clients with overdue payments and guiding them through repayment solutions while ensuring compliance with internal policies and legal requirements.

Key Responsibilities:

• Contact customers with overdue payments through phone calls, emails, and SMS to negotiate recovery of outstanding dues.
• Explain payment terms, interest, penalties, and consequences of non-payment in a clear and professional manner.
• Work with clients to develop feasible repayment plans based on their financial situations.
• Maintain accurate and up-to-date records of customer interactions, commitments, and payment progress.
• Resolve customer disputes or inquiries related to credit card debts promptly and effectively.
• Achieve monthly recovery targets while complying with company policies and regulatory guidelines.
• Escalate accounts for legal proceedings or further action when recovery attempts are exhausted.

Required Qualifications:

• High school diploma or equivalent.
• 1–2 years of experience in debt collection, preferably in credit cards or the banking sector.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Familiarity with UAE financial regulations and credit card recovery practices.

Skills:

• Strong communication and negotiation skills.
• Ability to manage multiple cases and prioritize work efficiently.
• Professional demeanor and conflict resolution capabilities.
• Attention to detail and accurate record-keeping.
• Proficiency in Microsoft Office and familiarity with CRM or debt collection tools.

Application Deadline: This job is open for applications until further notice.

How to Apply:

We only accept applications done via our online Job Portal.

IMPORTANT NOTE:

Applications done via email will automatically be rejected.

We only accept applications done via our online Job Portal.

Simply Upload your Cover Letter and CV on our Job Portal.

No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview