F77 Botswana 199

Job Title: General Manager (Hospitality) –Botswana

Position: General Manager

Location: Mokolodi, Botswana
Employer: Confidential (through Freedom 77 Recruitment)
Employment Type: Full-Time

Industry: Hospitality / Luxury Boutique Hotels

Salary Guide: Very Attractive Package

Positions Available: 1

Main Purpose of the Job

The General Manager will oversee all aspects of hotel operations, including guest services, facilities management, finance, events, and staff leadership. The ideal candidate will be a dynamic and experienced hospitality professional with a passion for excellence, a strong commercial mindset, and the ability to deliver seamless operations in a boutique or luxury hotel environment.

Key Responsibilities

Operational Leadership:

• Oversee day-to-day operations across all departments, including front office, housekeeping, food and beverage, conferencing, and facilities management.
• Ensure seamless delivery of services and adherence to the highest standards of hospitality.

Guest Experience:

• Champion an exceptional guest journey by delivering personalised, memorable experiences and maintaining world-class service quality.

Financial Management:

• Develop and manage budgets, monitor financial performance, and implement strategies to maximise profitability and efficiency.

Staff Leadership:

• Recruit, train, and lead a diverse and motivated team.
• Foster a positive, performance-driven workplace culture.

Events & Conferencing:

• Manage the hotel’s conference and event spaces, hosting up to 500 guests, ensuring flawless execution of corporate, social, and bespoke events.

Grounds & Facilities:

• Oversee upkeep of the hotel’s grounds, ensuring facilities remain pristine and operational.

Marketing & Business Development:

• Work closely with the marketing team to enhance brand visibility, promote hotel services, and grow revenue streams.

Compliance & Safety:

• Ensure adherence to all legal, health, safety, and industry standards.

Stakeholder Engagement:

• Build strong relationships with vendors, local communities, and industry partners to support the hotel’s reputation and growth.

Core Competencies

Behavioural Skills:

• Strategic leadership and decision-making
• Exceptional communication and interpersonal skills
• Team-building and staff motivation
• Strong organisational and time-management skills
• Cultural sensitivity and adaptability

Technical Skills:

• Financial and commercial acumen
• Event and F&B operations management
• Customer service excellence and guest relations
• Marketing and business development expertise

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5–7 years’ senior management experience in a boutique or luxury hotel environment.
• Proven track record in budgeting, forecasting, and financial performance management.
• Experience managing large-scale events, conferencing, and F&B operations.
• Proficiency in hotel management systems, MS Office Suite, and related software.
• Strong engagement skills with stakeholders, clients, and local communities.
• Knowledge of Botswana’s hospitality sector and market trends is advantageous.

Application Deadline: This job is open for applications until further notice.

How to Apply:

We only accept applications done via our online Job Portal.

IMPORTANT NOTE:

Applications done via email will automatically be rejected.

We only accept applications done via our online Job Portal.

Simply Upload your Cover Letter and CV on our Job Portal.

No need to upload Certifications or References. (we will request them at a later stage before you attend the interview)

Contact Information:

• Website: www.freedom77.org
• Email: info@freedom77.org
• We only accept applications done via our online Job Portal.

Disclaimer:

Applying for this job does not guarantee placement nor does it guarantee placement of the specific job post applied for.

This job position has previously been requested in the job market.

Please log in/register via our website and apply for this job if interested.

We will keep you posted if you are successful to be invited for an initial interview.